Ticketing Knowledge Base Online help for VisiSoft Ticketing

Orders

7 articles

Orders Changing an Event Ticket Date or Time This topic is now covered inside the main Existing Orders guide so the whole order-edit workflow stays together on one page. 8 views Orders Existing Orders Use the Orders area to search for existing orders, review order status, check payments, amend order lines, resend confirmation emails, and process refunds or cancellations. 2 views Orders Gift Vouchers Use the Gift Vouchers area to review issued vouchers, search by reference, and manage vouchers that still need dispatch work. 2 views Orders New Admin Order Use Create New Order when you need to place an order from inside the admin portal, such as for a telephone booking, group booking, box-office sale, or internal reservation. 1 views Orders Search Orders Use the Orders list to find existing orders by search term, status, booking type, payment state, and date filters. 1 views Orders Understanding Order Actions This topic is now covered inside the main Existing Orders guide so the top buttons and related edit actions stay grouped with the rest of the order workflow. 1 views Orders Unprocessed Orders Use the Unprocessed Orders page to identify orders that have not yet completed the normal processing flow. 1 views