Ticketing Knowledge Base Online help for VisiSoft Ticketing

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45 articles

Admin Portal Change Site If your organisation manages more than one site, change the active site before working with site-specific records such as items, events, categories, or users. 21 views Inventory Inventory Items Use Inventory > Items to manage the records that can be sold or displayed through VisiSoft Ticketing. 15 views Admin Portal View Website Use the header links in the admin portal to open the public-facing ticketing website without leaving your admin session behind. 13 views Customers Customers Use the Customers area to find customer records, confirm contact details, and open the full customer profile when further actions are needed. 12 views Admin Portal Portal Overview Use the admin portal to manage orders, customers, inventory, pricing, marketing, setup, and support tasks for VisiSoft Ticketing. 12 views Inventory Gift Voucher Items Use gift voucher items when the sellable product should issue a voucher rather than a ticket, membership, or stock-tracked product. 9 views Orders Changing an Event Ticket Date or Time This topic is now covered inside the main Existing Orders guide so the whole order-edit workflow stays together on one page. 7 views Admin Portal My Account Use the My Account link in the admin header to manage your own account details without needing access to the wider user management pages. 7 views Customers Subscriptions Use the Subscriptions page to review membership-style subscriptions, check expiry dates, and confirm customer ownership. 7 views Inventory Categories Use Categories to organise how inventory and web content are grouped across the site. 6 views Inventory Event Items Use event items for ticket products that belong to an event and need session-based availability, event filtering, or event-specific pricing tools. 6 views Inventory Bundle Items Use bundle items when you want to sell a grouped offer rather than a single standard ticket, product, membership, or voucher item. 5 views