Ticketing Knowledge Base Online help for VisiSoft Ticketing

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45 articles

Inventory Filtering Event Sessions This topic is now covered inside the main event sessions guide. 5 views Marketing Upsells Use Upsells to manage the additional items offered alongside a customer's core booking journey. 5 views Inventory Managing Item Pricing for Event Items This topic is now covered inside the main event items guide. 4 views Inventory Open Ticket Items Use open ticket items for general admissions or sellable ticket records that are not tied to an event session. 4 views Setup Branding Use Setup: Branding to control site images, colours, and fonts used across the customer-facing experience. 3 views Setup Configuration Use Setup: Configuration to manage core site behaviour, SEO, payment setup, payment methods, tax codes, and donation rates. 3 views Setup Email Groups Use Email Groups to review the grouping structure used for email-related settings and organisation. 3 views Orders Gift Vouchers Use the Gift Vouchers area to review issued vouchers, search by reference, and manage vouchers that still need dispatch work. 3 views Inventory Membership Items Use membership items when the product being sold should create or renew a membership rather than behave like a standard ticket. 3 views Technical Support Release 2.10 This release improves checkout validation, bundle date messaging, gift voucher and event item search behaviour, calendar clarity, image navigation, and payment presentation across... 3 views Technical Support Release 2.9 This release adds event-specific upsells within checkout, introduces lead time pricing, gives more control over confirmation emails, and adds new membership redemption restrictions... 3 views Setup Admin Users Open Setup > Users to manage who can access the admin portal, which sites they can work with, and the security controls attached to each account. 2 views