Ticketing Knowledge Base Online help for VisiSoft Ticketing

All articles

45 articles

Inventory Membership Types Use Membership Types to review the membership products available in the system and open them for editing or maintenance. 1 views Orders New Admin Order Use Create New Order when you need to place an order from inside the admin portal, such as for a telephone booking, group booking, box-office sale, or internal reservation. 1 views Setup Payment Setup Open Setup > Configuration > Payment Setup to control which gateways are enabled, the credentials used for each provider, direct debit configuration, demo payment mode, and the car... 1 views Setup Report Categories Use Setup: Report Categories to manage the reporting labels and groups used to organise reporting outputs. 1 views Orders Search Orders Use the Orders list to find existing orders by search term, status, booking type, payment state, and date filters. 1 views Setup Site Content Use Setup: Content to manage homepage text, navigation labels, static pages, email content, templates, and Gift Aid wording. 1 views Orders Understanding Order Actions This topic is now covered inside the main Existing Orders guide so the top buttons and related edit actions stay grouped with the rest of the order workflow. 1 views Orders Unprocessed Orders Use the Unprocessed Orders page to identify orders that have not yet completed the normal processing flow. 1 views Setup User Groups Use User Groups to manage the permission groupings that control what different admin users can see and do. 1 views